On the day of arrival your room will be available from 14:00.
On the day of departure we kindly ask you to leave your room by 11:00. Depending on whether or not the room is needed for other guests, there may be the option of checking out later for an extra fee. Please speak to a member of staff at reception the day before you leave.
Bank: Raiffeisenbank Hochkönig
Sort code: 35003, Account number: 10.215
IBAN: AT04 3500 3000 1801 0215
Our reception team will be happy to assist you from 8:00 until 22:00.
Postcards are available from reception for €0.40 per card. There is a postbox at reception, next to the red information board.
We have information folders with details of many attractions and days out in the Salzburg region. Please ask a member of staff at reception if you wish to look through the folder. They will also be happy to tell you about currrent opening hours and prices.
PRINTING & PHOTOCOPYING
We will be happy to print and photocopy items for you at reception.
Stamps are available from reception (€0.68 for Austria, €0.80 for other countries).
In the TV room (next to the seminar room) you will find a library.
We will be happy to organise a bouquet of flowers for you. Please let us know at least two days in advance.
Payment can be made at reception from 8:00 to 22:00. We accept cash, debit cards and credit cards (VISA, MasterCard).
Each room has a cable television that can be used free of charge. Out of respect for other guests staying in the neighbouring rooms please keep the volume down.
We have a small selection of ceramics, honey, creams, etc. in the display case near the entrance to the hotel.
Pets are welcome in our hotel. We charge €12.00 per day per pet (not including food). Please be aware that pets are not allowed in the dining room.
Once you have checked in you will receive the Hochkönig Card from reception. This card gives you a range of deals and discounts on sights, attractions and cable cars in the region.
There is free wireless internet in all the rooms, in the lounge area and in the dining room. Please speak to a member of staff for the password.
Post and messages can be found in your pigeon hole at reception.
In winter guests can use our underground parking facilities for €6.00 per day or €32.00 per week. In summer guests can use the underground parking facilities free of charge.