Our cancellation conditions
for the winter season 2020/2021

We handle the cancellation conditions for the winter season 2020/2021 in a very uncomplicated way! 

We want to offer our guests relaxation and well-being,  above all security, so direct bookers can cancel free of charge up to 14 days before arrival. 

Please note that a cancellation can only be made in writing. 

Deposits will be credited to the holiday account in case of cancellation in the form of a voucher equal to the amount of deposit paid. 

In these special times we strongly recommend our guests to make a travel cancellation insurance - this way you and we are protected - that is fairness for all parties. The Europäische Reiseversicherung includes an additional coverage for Covid-19 cases in their cancellation insurance: see the special information sheet

Of course we are always available to answer your questions by phone  (+43/6461/203) or by mail (

Please take care of yourself and your loved ones - stay healthy!

Best regards from Dienten 
Family  Burgschwaiger